Privacy Policy – 399bte Is Always Working to Protect Your Information

1. Introduction

This Privacy Policy applies to the 399bte website and mobile platform. By using our services, you are considered to have consented to the collection and use of information as described in this policy.

399bte has crafted this policy with our Bangladeshi users in mind. We believe that transparency and trustworthiness are the foundation of a healthy user-platform relationship. That is why we explain clearly — in plain, straightforward language — where your information goes and why.

2. Information We Collect

When you create an account and use our services, we collect the following types of information:

Data Type	Example	Reason for Collection
Identity Information	Full name, date of birth, national ID number	KYC verification and age confirmation
Contact Information	Email, phone number	Account Security & Communication
Financial Information	Payment methods, transaction history	Deposit & Withdrawal Processing
Technical Information	IP address, device information, browser	Security & Fraud Prevention
Usage Patterns	Login times, game history, betting records	Service Improvement & Personalized Experience

We only collect information that is genuinely necessary to provide our services. Collecting excessive or unnecessary data goes against our policy.

3. How We Use the Information Collected

399bte uses your information for the following purposes:

• To create, verify, and manage your account.
• To process deposits, withdrawals, and other financial transactions.
• To provide customer service and support.
• To inform you about promotions, bonus offers, and important updates (with your consent).
• To prevent fraud, money laundering, and other illegal activities.
• To improve platform performance and enhance user experience.
• To comply with applicable laws and regulatory requirements.

If you do not wish to receive marketing communications, let our support team know and we will remove you from the list.

4. Who We Share Information With

399bte never sells your personal information. However, your data may be shared in the following limited circumstances:

• Payment Processors: Necessary information is shared with trusted payment gateways to process deposits and withdrawals.
• Regulatory Authority: Information may be disclosed in compliance with legal obligations or government directives.
• Technology Partners: Technology service providers essential to platform operations may access limited data.
• Fraud Prevention: We may cooperate with relevant authorities in security and fraud investigations.

5. Our Security Measures

399bte employs industry-leading security measures to protect your information. Our security framework is outlined below:

• 256-bit SSL/TLS encryption on all data transmissions.
• Sensitive data is stored in encrypted form in our database.
• Regular security audits and vulnerability assessments.
• Two-Factor Authentication (2FA) support.
• Automatic alerts for suspicious logins or transactions.
• Restricted staff access — only authorized personnel can view data.

Please note, however, that no internet transmission can be guaranteed to be 100% secure. Keep your password strong and never share it with anyone.

6. Cookies & Tracking Technologies

399bte uses cookies on a limited basis. A brief overview of our cookie policy is provided below:

• Essential Cookies: Essential for maintaining login sessions and ensuring security.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: To understand site usage statistics — fully anonymized.

You can disable cookies from your browser settings, though doing so may cause some features to not work properly.

7. How Long We Retain Data

We do not retain your information beyond what is necessary. The general guidelines are:

• Personal information is retained for as long as your account remains active.
• After account closure, transaction records may be retained for up to 5 years as required by law.
• Data from inactive accounts is automatically deleted after a set period.
• Information involved in legal disputes will be retained until the dispute is resolved.

8. Your Rights

As a 399bte user, you have the following rights:

• Access: The right to know what information we hold about you.
• Right to Rectification: Right to request correction of inaccurate or outdated information.
• Right to Erasure: Right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: Right to request that your data be used only for specific purposes.
• Right to Withdraw from Marketing: Right to opt out of marketing communications at any time.

To exercise these rights, contact our support team. We typically respond within 30 business days.

9. Protection of Minors' Data

399bte strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

If we become aware that a minor has registered on our platform, the account will be closed immediately and all collected data will be deleted. Parents and guardians are encouraged to monitor their children's online activities.

10. Third-Party Links & Services

The 399bte platform may occasionally reference third-party game providers or services. These third-party services operate under their own privacy policies, and 399bte is not responsible for them.

We recommend that you carefully read the privacy policy of any third-party service before using it.

11. Privacy Policy Changes

399bte may update this Privacy Policy as needed. For any significant changes, we will post a notice on the platform and notify you via your registered email.

Continued use of our services after any changes constitutes your acceptance of the updated policy. Always check the "Last Updated" date at the top of the page.

12. Contact Us

For any privacy-related questions, concerns, or requests, please contact us:

We take every privacy request seriously and work to resolve it as quickly as possible. Your trust is our most valued asset.