Terms and Conditions – 399bte Gaming Platform

Please read these terms and conditions carefully before using our platform.

Last Updated: January 2026

Summary of Key Terms

Account Eligibility

You must be at least 18 years old to open an account with 399bte. Each individual may hold only one account.

Bonuses & Promotions

All bonus offers are subject to specific wagering requirements. Misuse of bonuses may result in account suspension.

Payments & Withdrawals

Deposits and withdrawals are subject to their own limits and processing times. Large withdrawals may be held until identity verification is complete.

Security & Privacy

You are responsible for the security of your account. Do not share your password with anyone. We do not sell your information to third parties.

Prohibited Activities

Fraud, money laundering, use of multiple accounts, and use of bot software are strictly prohibited and subject to penalties.

Responsible Gaming

We believe in responsible gaming. Self-exclusion and deposit limit options are available on our platform for anyone who needs them.

Important Notice: By registering or using 399bte, you are considered to have read and fully agreed to all the terms and conditions listed below. If you do not comply with these terms, we reserve the right to suspend or close your account.

1. Introduction & Acceptance

These terms and conditions constitute a legal agreement between 399bte and users of our platform. 399bte is an online betting and gaming platform serving users in Bangladesh and other countries.

By using 399bte through our website, mobile app, or any other channel, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.

2. Account Register

You must be at least 18 years old to register with 399bte. During sign-up, you are required to provide accurate and complete information — including your full name, date of birth, email address, and phone number.

Each individual may open only one account. If multiple accounts are found belonging to the same person, all accounts will be cancelled and funds may be forfeited. 399bte may request additional documentation for identity verification at any time.

  • Providing false information during registration will result in immediate account closure.
  • Your login credentials must be kept strictly confidential.
  • Any unauthorized access to your account must be reported to us immediately.
  • Transferring or selling your account is strictly prohibited.

3. Deposits & Payments

To make a deposit at 399bte, you can use Mobile Banking, Nagad, Rocket, or other approved payment methods. The minimum deposit amount is fixed and may vary depending on the payment method used.

Deposits are usually credited to your account instantly. If there is any delay, please contact our support team. 399bte only accepts payments made from accounts registered in your own name.

  • Deposits from third-party payment accounts will not be accepted.
  • 399bte reserves the right to investigate any suspicious transactions.
  • No additional charges are applied to deposits.

4. Withdrawal Rules

Your account must be fully verified before you can make a withdrawal. Large withdrawals may be held until the KYC (Know Your Customer) process is complete. Withdrawal processing typically takes between 5 minutes and 24 hours.

Withdrawals will be sent to the same payment method used for the original deposit. 399bte may request additional verification documents to process a withdrawal.

To withdraw winnings from a bonus, the applicable wagering requirements must be met. Submitting a withdrawal request before completing the requirements will result in the bonus being voided.

5. Bonuses & Promotions

399bte offers a variety of bonuses and promotions — including welcome bonuses, reload bonuses, cashback, and referral rewards. Each bonus comes with its own terms and conditions, which are detailed on the offers page.

Before claiming any bonus, please read the wagering requirements carefully. Typically, you must wager between 15 and 30 times the bonus amount before making a withdrawal.

  • The same bonus offer cannot be claimed more than once.
  • Bonuses that are not used within their validity period will be automatically cancelled.
  • Any evidence of bonus abuse will result in account closure.
  • 399bte reserves the right to modify or cancel any bonus offer at any time.

6. Betting Rules

399bte offers a wide range of gaming options including Sports Betting, Live Casino, slot games, and fish games. Each game has its own rules, which are detailed on the respective game page.

Once a bet is accepted and confirmed, it cannot be cancelled. If a technical error affects the outcome of any game, 399bte reserves the right to void that round and refund the stake.

  • Minimum and maximum bet limits are set individually for each game.
  • Odds on live events are subject to change — the odds at the time a bet is confirmed are final.
  • 399bte will not be held liable for any game interruption caused by internet connectivity issues.

7. Prohibited Activities

The following activities are strictly prohibited on the 399bte platform. Violations may result in account closure, forfeiture of funds, and legal action where necessary.

  • Opening or operating multiple accounts.
  • Placing bets using bots, scripts, or automated software.
  • Money laundering or suspicious financial transactions.
  • Attempting to access another user's account.
  • Exploiting platform vulnerabilities or bugs to gain an unfair advantage.
  • Operating an account using a fake identity or false information.
  • Harassing or misconduct toward other members.

8. Responsible Gaming

399bte takes responsible gaming very seriously. We want all our members to enjoy gaming as a form of entertainment, not as an addiction.

If you feel that gaming is negatively affecting your daily life, family, or finances, please contact us immediately. We can assist you with self-exclusion or setting deposit limits.

For more details, visit our Responsible Gaming Visit the page.

9. Privacy & Data Protection

399bte is committed to protecting your personal information. We do not sell your data to any third party. To read our full privacy policy, Privacy Policy View the page.

We protect all your transactions and personal data using 256-bit SSL encryption. Information may be disclosed upon request from regulatory authorities or as required by law.

10. Account Closure & Suspension

You may close your account at any time by notifying our support team. Please make sure to withdraw your balance before closing your account.

399bte also reserves the right to suspend or close any account without prior notice for the following reasons: violation of these terms and conditions, suspicion of fraud, or conduct inconsistent with applicable laws and regulations.

11. Changes to Terms

399bte reserves the right to update these terms and conditions at any time. We will post a notice on the platform before any changes take effect. Continued use of the platform after such changes constitutes your acceptance of the revised terms.

The date of the last update will be shown at the top of this page. We recommend checking this page regularly.

Contact: If you have any questions about these terms and conditions, please contact our support team. Our email: [email protected]

Done reading the terms? Get started now!

Know the rules, play with confidence — register with 399bte and claim your bonus today.

বাংলা